Archibald Plumbing Services

Archibald Plumbing Services operates as a licensed plumbing contractor serving Alexandria, Virginia and the broader DMV metropolitan area, including Washington DC. The business holds a 4.9-star rating derived from 31 verified customer reviews, reflecting consistent service quality across residential projects. Working throughout AlexandriaOld Town and surrounding Northern Virginia communities, the company handles standard residential plumbing needs including water heater systems, pipe repairs, and fixture installations. The company maintains standard business hours for service appointments and operates an after-hours response system for urgent customer needs.

What distinguishes Archibald Plumbing Services from larger franchise operations is their commitment to transparent, explanations-first service where technicians take time to walk homeowners through diagnosis and repair options rather than recommending immediate high-dollar replacements. Reviewers consistently note fair pricing and honest assessments rather than upselling behavior. The company provides same-day service availability for urgent matters, and during severe weather events has demonstrated willingness to conduct remote video consultations to help customers troubleshoot frozen pipe situations before on-site arrival becomes possible.

Customer stories reveal a team of technicians who respond with urgency and personal investment. During a winter storm, reviewer Adam Ain described Dave FaceTiming from home to guide troubleshooting while roads were impassable, preventing a frozen pipe incident from escalating. Reviewer Scott Boutaugh documented same-day water heater replacement completed the day of initial contact. Other reviewers named Alex, Melvin, Santos, and David as team members who have delivered consistent results across multiple properties in Virginia and DC.