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Claim This BusinessAbout Atlantic Appliance Repair, LLC
Atlantic Appliance Repair, LLC operates as a dedicated appliance repair service in Alexandria, Virginia, earning a 4.8-star rating across 192 customer reviews. This locally-established company specializes in diagnosing and repairing major household appliances for residential customers throughout the Alexandria area. Their service portfolio focuses on restoring functionality to refrigerators, washing machines, dryers, and other essential home equipment, positioning them as a practical resource for homeowners facing unexpected appliance failures.
The company distinguishes itself through responsive customer communication and willingness to assist beyond standard business hours. Reviewers recount instances where technicians guided homeowners through temporary fixes during late-night emergencies, demonstrating a commitment to immediate problem resolution. Their approach emphasizes transparent assessment of repair viability, though customers have noted challenges with parts availability for certain premium appliance brands requiring specialized component sourcing.
Customer experiences reveal varied outcomes depending on repair complexity. One reviewer described a successful refrigerator diagnosis followed by timely resolution, with technicians providing ongoing support while awaiting replacement parts. Another reviewer recounted a more challenging experience involving a Miele washing machine that required board replacement, citing communication gaps regarding part availability and follow-up timing. These accounts illustrate the importance of establishing clear expectations around diagnostic visits and parts procurement timelines before committing to repair services.
What Customers Say
Positive reviews consistently praise the team's responsiveness and technical skill in diagnosing issues accurately. Critical reviews focus on billing transparency and follow-through with promised callbacks for parts availability.
Services
Refrigerator Repair
Diagnosis and repair of refrigeration systems including temperature control issues, seal replacements, and compressor failures.
Washing Machine Service
Repair of washers displaying power failures, drainage problems, mechanical malfunctions, and electronic control board issues.
Dryer Repair
Gas and electric dryer fixes addressing heating failures, drum rotations, and venting concerns.
Dishwasher Repair
Resolution of cleaning performance issues, drainage faults, and electronic control problems.
Range and Oven Repair
Fixes for cooking appliances experiencing ignition failures, temperature inconsistencies, and burner malfunctions.
Small Appliance Service
Repairs for garbage disposals, built-in microwaves, and other countertop appliance categories.