
Is this your business?
This is your free business page. Claim it to update your info and start receiving customer inquiries.
Claim Your Free PageAbout Central Services
Central Services operates as an HVAC contractor serving Alexandria, Virginia, and surrounding communities in Northern Virginia. The business holds a 4.2-star rating compiled from 41 customer reviews, providing residential heating and cooling solutions to homeowners throughout the region. With no publicly listed founding year or professional licensing details available through business records, prospective clients should independently verify credential currency before engagement.
Customer feedback presents a notably polarized picture. Positive reviews commend the company for completing contracted work and maintaining straightforward communication. Negative reviews cite persistent problems requiring multiple service calls, instances of diagnostic oversights leading to repeated repairs, and billing practices perceived as aggressive regarding upfront payment requests. One reviewer documented ongoing drainage issues across four return visits with unresolved responsibility for resulting property damage. The two named technicians receiving commendation in reviews are Kevin and another team member praised as a stand-up professional.
Among reviewer accounts, one detailed scenario involved a clogged bathroom sink drain that developed worsening leaks after initial repair attempts. Three subsequent return visits failed to permanently resolve the leakage, ultimately damaging cabinetry beneath the sink. The reviewer reported that the technician declined accountability for the water damage and departed mid-appointment. A contrasting account described a technician arriving to complete contracted work with straightforward pricing and no attempt to recommend unnecessary upgrades.
What Customers Say
16 reviewers rate the business at 5 stars, praising straightforward pricing and completed work quality. 3 reviewers assign 1 star, citing multiple repeat visits for unresolved problems and technician behavior. Positive feedback emphasizes no-upselling approaches while negative accounts mention service call delays and property damage disputes.