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About Crockett Facilities Services Inc
Crockett Facilities Services Inc operates as a woman-owned HVAC contractor serving Alexandria and the broader Washington Metropolitan Area. Based on 23 customer reviews, the company holds a 4.0-star average rating. Established in 2000 and headquartered in Lanham, Maryland, the business provides facilities services, HVAC and mechanical systems work, and building engineer staffing solutions to commercial and residential clients throughout Northern Virginia and surrounding Maryland communities.
The company distinguishes itself through its comprehensive approach to building optimization, combining HVAC services with facilities management and energy consulting. Client testimonials reference institutional partners including Elliott Bay Capital Trust and the Federation of American Societies for Experimental Biology (FASEB). Their stated mission emphasizes treating each building with the same level of care as the property owner would, informing their project management philosophy and customer partnership model.
Customer reviews highlight consistent themes of thorough diagnostic work and persistent issue resolution. One reviewer credits the service team with finally securing a warranty claim after 2.5 months of follow-up with the warranty company. Another notes the technician left no aspect of the troubleshooting process incomplete. Negative feedback centers on scheduling reliability concerns, with two separate reviewers documenting missed appointments and communication gaps.
What Customers Say
Of 23 reviews totaling a 4.0-star average, three reviewers award 1 star citing no-show appointments and unresponsive phone lines, while two recent five-star reviews emphasize the service team thoroughly resolves issues other contractors could not fix. Positive reviews consistently mention the team follows through to completion without needing supervision.
Services
HVAC Repair & Service Calls
Diagnostic troubleshooting, same-day repairs, and system restoration for heating and cooling equipment.
HVAC Installation & Replacement
New system installs, retrofit projects, and full equipment replacements including upgrades.
Preventive Maintenance Programs
Scheduled maintenance agreements designed to optimize system performance and extend equipment life.
Commercial Facilities Services
Comprehensive building management supporting commercial properties with multi-system oversight.
Building Engineer Staffing
Providing qualified building engineers for temporary and permanent positions at commercial facilities.
Energy Management Services
Consulting and implementation focused on optimizing building energy consumption and efficiency.