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Claim This BusinessAbout Discount Appliance Repair DC
Discount Appliance Repair DC operates as an appliance repair service serving Alexandria, Virginia, and surrounding communities within the Washington, D.C. metro area. The business maintains a 3.3-star rating compiled from 10 customer reviews, reflecting a mixed track record that perspective clients should weigh carefully. Specializing in both major kitchen appliances and home comfort systems, the company handles repairs across categories including dishwashers, washing machines, dryers, ovens, refrigerators, and heating-cooling equipment like AC units, furnaces, and water heaters. The service lineup extends to garbage disposals and freezers, positioning the operation as a multi-category repair provider for common household failures.
The company's website showcases authorized service capabilities across several major appliance brands, listing Electrolux, Whirlpool, Frigidase, Maytag, KitchenAid, Jenn-Air, and General Electric as primary manufacturer relationships. This brand portfolio covers a substantial portion of units found in American homes. Service pricing appears transparent on the website, and the business offers a posted service call fee that one reviewer confirmed fell below $70. The repair menu groups similar appliance types together under unified service headings, though customers seeking Samsung refrigerator repairs should note this specific brand falls outside the company's listed service scope.
Customer review accounts reveal varied service experiences worth examining. One reviewer described calling outside standard hours yet receiving a same-day technician dispatch for a dishwasher experiencing immediate failure, with the repair completed the following day after parts arrived. That same reviewer noted the technician removed footwear before entering the home and offered post-repair cleanup. A separate account credited the team with repairing an eight-year-old dishwasher for under $200, although the same visit identified an unresolved freezer issue requiring additional parts. Negative reviews cite frustration with washing machine diagnostics, with one customer describing being charged a visit fee after a technician performed checks they had already attempted, while another felt the assessment lacked meaningful troubleshooting effort.
What Customers Say
Positive reviews highlight swift same-day response times and repair quality on dishwashers and older units, while negative reviews focus on washing machine expertise gaps and Samsung exclusions. Pricing criticism appears in multiple 1-star accounts, contrasting with satisfaction expressed in higher-rated feedback.
Services
Dishwasher Repair
Fixes drainage issues, cleaning failures, and mechanical problems in all major dishwasher brands served.
Refrigerator Repair
Resolves cooling failures, temperature inconsistencies, and compressor issues in supported brands.
Washing Machine & Dryer Repair
Addresses spin cycle problems, drainage issues, and heating Element faults in laundry units.
Oven & Range Repair
Repairs ignition problems, temperature calibration issues, and burner malfunctions.
AC & HVAC Repair
Climate control system diagnostics and repairs for cooling and heating equipment.
Furnace Repair
Winter heating system maintenance and component replacement services.
Water Heater Repair
Tank-type water heater diagnostics and repair for residential units.
Garbage Disposal Repair
Jam clearance, motor issues, and leak repairs for disposal units.