Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Grove & Son Plumbing Heating & AC
Grove & Son Plumbing Heating & AC maintains a 4.7-star rating drawn from 35 verified customer reviews in Alexandria, Virginia. This dual-trade contractor handles both plumbing and heating, cooling, and air conditioning work, offering residential and light commercial service throughout the region. The company operates without publicly posted standard business hours, suggesting flexibility in scheduling to accommodate homeowner availability.
The contractor distinguishes itself through round-the-clock emergency sump pump availability, a critical offering for basements prone to flooding. Their website showcases expertise across multiple domains, including boiler systems, water heater installation, heat pump and furnace service, main drain and septic line repair, and comprehensive plumbing design and repiping projects. This breadth positions them as a single-source solution for homeowners facing interrelated plumbing and HVAC challenges.
Customer narratives reveal responsive service during urgent situations. Travis, identified in multiple reviews, Accommodated a Same-Day Saturday installation when competitors quoted multi-week delays, resolving a heating system failure for a 6,700-square-foot residence during the winter holidays. Another reviewer documented well pump emergency repairs completed within three days during inclement weather, with follow-up check-ins to ensure ongoing system performance.
What Customers Say
Two of three detailed reviews praise Travis and his crew for rapid response and fair pricing, while the sole 1-star review cites communication failures and deposit disputes with a different team member, creating a mixed sentiment where speed and reliability contrasts sharply with accountability concerns.