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Claim This BusinessAbout Integrity HVAC Llc.
Based in Alexandria, Integrity HVAC serves homeowners across Northern Virginia including Arlington, Fairfax, Springfield, and surrounding communities. The contractor holds a 4.6-star rating compiled from 12 verified client reviews, establishing a modest but consistent local reputation. The business operates as a family-owned enterprise emphasizing straightforward consumer interactions. Service offerings span air conditioning systems, heat pumps, gas furnaces, air handlers, and supplementary indoor air quality equipment. Prospective clients can reach the office at (703) 783-0128 for scheduling inquiries.
The company positions itself against common industry practices by explicitly avoiding upselling tactics and promising upfront pricing with no hidden fees. Website messaging emphasizes honest assessments over aggressive sales approaches, a differentiation frequently noted in positive client feedback. As an authorized dealer for major HVAC equipment brands, the contractor provides new system installations alongside ongoing maintenance agreements. Current promotional offers include twenty-five dollars off all repair visits and two hundred fifty dollars off complete system replacements, available to qualifying homeowners within the service territory.
Client testimonials highlight several specific service scenarios illustrating operational priorities. One reviewer describes a same-day response during extreme summer conditions, with the technician arriving promptly and clearly explaining the problem and repair options. Another account references troubleshooting assistance over the telephone to determine whether an in-person visit proved necessary, potentially saving the homeowner an unnecessary service call. A third mention involves emergency Sunday afternoon repairs completed efficiently without follow-up issues or unexpected charges. These accounts, drawn directly from verified customer feedback, demonstrate commitments to responsiveness and transparent diagnostic practices.
What Customers Say
Positive reviews consistently emphasize three operational strengths: rapid emergency response times, upfront pricing without hidden fees, and diagnostic transparency where technicians assess problems over the phone before scheduling visits. The single one-star review cites non-attendance at scheduled appointments without cancellation communication, representing aNotable SERVICE FAILURE REPORTING gap rather than pricing or craftsmanship complaints.
Services
Air Conditioning Repair & Maintenance
Diagnostic services and tune-ups for residential cooling systems, including emergency repair coverage.
Heat Pump Installation & Service
Sales, installation, and maintenance for heat pump systems serving both heating and cooling functions.
Gas Furnace Services
Installation, repair, and preventive maintenance for gas-fueled heating equipment.
Air Handler Units
Sales, installation, and service for air handler components managing airflow throughout ductwork systems.
Indoor Air Quality Solutions
Products and installations addressing air filtration, humidification, and overall IAQ improvements.
System Replacement
Complete HVAC system replacement services, currently featuring a two-hundred-fifty-dollar instant discount.
Maintenance Agreements
Ongoing service contracts providing scheduled preventive maintenance and priority scheduling benefits.