Kesterson Plumbing & Heating

Kesterson Plumbing & Heating operates as a Class A licensed contractor serving residential and commercial clients across Alexandria, Arlington County, Fairfax County, and surrounding Northern Virginia communities. With a 2.7-star average gathered from seven customer reviews, the company has maintained its presence in the region since 1941, offering plumbing, HVAC, and gas fitting services. The business maintains standard weekday hours from 7:30 AM to 4 PM, closing on weekends.

What distinguishes Kesterson from neighboring contractors is their triple-trade licensing, enabling single-source solutions for properties requiring both plumbing and heating work without coordinating separate specialists. Their service model emphasizes repair over replacement, with the company stating technicians arrive in uniform and company vehicles ready to diagnose issues rather than automatically propose new equipment purchases.

Customer experiences reveal mixed outcomes. Cathy Bing reported that Scott arrived on time, worked efficiently, and thoroughly answered questions, resulting in a satisfied resolution. Zach Zarambo described the service as fantastic with strong technical expertise. However, other reviewers documented significant concerns: one client reported a leak returning after repairs with no response to follow-up contact, while another described an installation involving an unapproved water heater brand and substandard work. These contrasting accounts suggest service quality may vary by assigned technician and specific job complexity.