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Claim This BusinessAbout Kidwell Home Services
Kidwell Home Services operates as a heating and cooling contractor serving Alexandria, Virginia, and surrounding communities. The business maintains a 4.6-star average rating derived from 31 customer reviews, indicating consistent service quality recognized by local homeowners. Reviews specifically reference the contractor serving residences throughout the greater Alexandria area, with customers noting the team responds to calls within the metropolitan region. This rating positions the contractor among more favorably reviewed HVAC providers in the Northern Virginia market based purely on verified customer feedback.
Customers consistently highlight several distinguishing qualities in their feedback regarding Kidwell Home Services. The contractor offers comprehensive HVAC solutions including new equipment installation, system diagnostics, air duct cleaning, dryer vent cleaning, and pest exclusion services. Multiple reviewers emphasize transparent and fair pricing as a core practice, with one customer specifically mentioning the cost for services performed proved reasonable compared to initial estimates received from other providers. The ability to resolve problems that previous contractors misdiagnosed represents another notable strength mentioned across multiple five-star reviews.
Individual customer experiences reveal specific scenarios demonstrating the contractor's approach to service. A reviewer described an instance where another company left after diagnosing a malfunctioning capacitor without resolving to cooling issues persisting for days, while Kidwell Home Services identified a failed valve and restored proper function within the same service call. Another customer ed a same-day response during a compressed scheduling window, arriving within two days of initial contact despite the caller indicating availability constraints. Multiple reviewers specifically named Todd as the technician delivering these results, describing him as professional, knowledgeable, and punctual throughout each interaction.
What Customers Say
Twelve of thirty-one reviews specifically describe Todd as the technician providing service, with customers praising his diagnostic skill and fair pricing equally. Five-star ratings dominate the review profile, with negative feedback absent entirely. Customers frequently mention same-day or next-day response times and successful resolution of problems other contractors could not solve.
Services
New HVAC System Installation
Complete system replacement with professional installation explaining unit operation and required maintenance.
AC and Heating Repair
Diagnostic services identifying root causes of cooling and heating failures with targeted repairs.
Air Duct Cleaning
Professional ductwork cleaning improving indoor air circulation and system efficiency.
Dryer Vent Cleaning
Cleaning dryer ventilation systems to reduce fire hazard and improve appliance performance.
HVAC System Maintenance
Regular servicing and tune-ups to maintain system performance and extend equipment lifespan.
Pest Exclusion Services
Addressing pest-related issues affecting HVAC systems and home infrastructure.