Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) in Alexandria, Virginia operates as an authorized Lennox dealer and parts supply hub within the LennoxPros retail network. Located at 5901 Duke Street and serving the Northern Virginia corridor, this 4.6-star rated location has accumulated 23 customer reviews reflecting strong satisfaction across heating equipment sales, genuine parts procurement, and warranty claim support. The storefront maintains standard commercial hours Monday through Friday from 7:30 AM to 4:30 PM, with weekend availability for will-call pickups. Homeowners in Alexandria, Arlington, and Falls Church seeking authentic Lennox replacement components or equipment upgrades can expect walk-in assistance for diagnostic part matching and cross-reference inquiries.

As a LennoxPros location, this Alexandria store differentiates itself through direct access to manufacturer inventory systems including the AHRI Matchup tool and Repair Part Finder, capabilities rarely found at independent HVAC supply houses. The storefront carries the full Lennox equipment catalog alongside current promotional pricing and clearance-center discounts. Unlike general service contractors, this location specializes in parts-driven transactions, ideal for homeowners purchasing new heating systems, ordering warranty replacements, or consulting on equipment compatibility without scheduling a full service call. Commercial technicians and DIY homeowners alike benefit from the trade-only inventory access and in-house technical guidance.

Customer reviews consistently highlight Jonathan at the Alexandria store as a primary reason for client loyalty, with one reviewer noting he handles warranty claims for customers outside his direct service territory, a level of advocacy uncommon at most parts counters. Another review describes same-day preparation of a complete order upon customer arrival, with staff multiskilling to manage phone and front-desk duties simultaneously during peak traffic. A third reviewer specifically names Ed and Jon as helpful, professional associates who assist with complex part identification. These firsthand accounts suggest the Alexandria location maintains responsive, knowledgeable staff willing to go beyond standard counter transactions.