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Claim This BusinessAbout Plumbing Pro Services Germantown
Plumbing Pro Services Germantown operates as a plumbing contractor serving communities across Northern Virginia and Montgomery County, Maryland. Based near Alexandria, the company maintains a 4.7-star average Rating from 43 verified customer reviews, reflecting consistent service quality across locations including Germantown, Gaithersburg, Rockville, Arlington, and surrounding areas. Their service catalog spans residential and commercial plumbing needs, with particular emphasis on emergency response available around the clock, seven days per week.
What distinguishes this contractor is their commitment to transparent service and customer education. Website materials indicate technicians take time to explain repair procedures and new equipment operation, helping homeowners understand their systems. The company offers both routine maintenance and urgent repairs including water heater replacement, drain cleaning, leak detection, gas line work, and specialized services like backflow prevention device installation and water softener system setup.
Customer reviews highlight specific technicians who delivered notable service. Antonio received recognition for water heater replacement work, completing the job efficiently while educating homeowners on the new system. Nolberto addressed both garbage disposal failures and stubborn bathtub drainage issues, providing same-day resolution and preventive maintenance guidance. Another technician resolved a guest bathroom toilet leak on the day of the initial call, earning praise for responsive scheduling.
What Customers Say
Forty-three customer reviews produce a 4.7-star average Rating, with six of seven detailed reviews awarding five stars. Positive feedback consistently cites technician professionalism and Same-Day Response capability, while a three-star review acknowledges quality work but raises concerns about pricing for straightforward valve replacements.
Services
Emergency Plumbing Repairs
Round-the-clock availability for burst pipes, severe leaks, and urgent plumbing failures requiring immediate attention.
Water Heater Replacement
Installation and delivery of new water heating systems, with technicians explaining system operation post-installation.
Drain Cleaning Services
Clearing backed-up sinks, slow drains, and clogged toilets using professional methods that minimize property disruption.
Leak Detection & Repair
Identifying and fixing hidden water leaks in supply lines, faucets, toilets, and drainage systems.
Gas Line Installation & Repair
Certified gas line work for appliances, heating systems, and other fuel-burning equipment.
Kitchen & Bathroom Remodeling
Complete plumbing support for renovation projects including fixture upgrades and reconfiguration.
Backflow Prevention Installation
Installation of backflow prevention devices to protect potable water supply from contamination.