Sertec LLC

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About Sertec LLC
Sertec LLC has maintained commercial kitchen equipment across the Alexandria area for over 17 years. Based at 5510 Vine Street in Alexandria, this contractor serves businesses throughout the greater DC metro region, including restaurants, hotels, retirement communities and school districts. The company holds an 8(a) designation and maintains a 3.1-star rating from 18 customer reviews, with availability Monday through Friday from 7:30 AM to 4 PM.
What distinguishes Sertec from standard HVAC contractors is its narrow focus on commercial kitchen infrastructure, where equipment runs uninterrupted around the clock. The company offers same-day service response, preventive maintenance programs designed to avoid operational disruptions, and a comprehensive warranty on all repair work. Their service portfolio spans multiple trades beyond HVAC, including backflow prevention, grease trap servicing, drain and sewer lines, food service equipment, refrigeration systems, and outdoor construction projects.
Jorge Cordero, a commercial client, notes that having Sertec as a service partner makes running a 24/7 business operation manageable, describing the company as consistently one call away. While several reviewers report challenges with service pricing and diagnostic charges for equipment that could not be repaired, the company's commercial expertise and same-day response remain core differentiators for restaurant and foodservice operators in the Alexandria market.
What Customers Say
Of 18 reviews, 5-star ratings cite same-day response and 24/7 availability as primary strengths, while 1-star reviews uniformly reference incidents involving company vehicle operation. One reviewer describes a $200 diagnostic charge for an oven that could not be repaired, noting the owner declined any adjustment.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
HVAC Repair & Maintenance
Installation, repair and preventive maintenance for commercial kitchen heating and cooling systems, with same-day service response.
Commercial Refrigeration
Walk-in cooler and freezer repair, maintenance and installation for restaurants and foodservice operations.
Backflow Prevention
Testing, certification and repair of backflow prevention devices required by local plumbing codes.
Grease Trap Service
Pumping, cleaning and maintenance of grease traps for commercial kitchen compliance and drainage function.
Drain & Sewer Cleaning
Drain line snaking, sewer camera inspection and emergency clog removal for commercial facilities.
Food Service Equipment
Repair and maintenance of commercial ovens, stoves, fryers and other kitchen appliances.
Plumbing
General plumbing repairs, pipe installation and water heater service for commercial kitchens.
Outdoor Construction
Site work, outdoor kitchen installations and exterior infrastructure projects.