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Claim This BusinessSERVPRO of Alexandria has been serving Northern Virginia homeowners and business owners for nearly 25 years, delivering water, fire, and mold remediation services from their Clermont Avenue location. The company holds IICRC WRT (Water Damage Restoration Technician) and ASD (Applied Structural Drying) certifications, ensuring technicians follow industry-standard drying and restoration protocols. With a 4.9-star rating across 161 Google reviews and 24/7 emergency availability, the franchise serves Alexandria proper, Old Town, Seminary Hill, and Del Ray neighborhoods. Owned since 2018 by Bill and Jennifer Warnecki, the company combines franchise-level resources with local leadership that understands the specific challenges of historic Alexandria properties and the region's humid climate.
What distinguishes SERVPRO of Alexandria from independent restoration contractors is their comprehensive in-house capability. Rather than subcontracting reconstruction work, their own construction crew handles the full rebuild after water or fire damage, including drywall, flooring, painting, and bathroom renovations. The company maintains IICRC-certified technicians who perform applied structural drying using industry-standard equipment, and they manage the entire insurance claims process through a dedicated communications coordinator. This means homeowners deal with one team from initial packout through final paint touch-up, rather than coordinating multiple vendors.
Reviewers consistently name specific technicians who managed their restoration projects. Arminda supervised packout operations for multiple customers dealing with burst pipe flooding, with one reviewer noting she "customized her service to our needs rather than just completing a protocol that wasn't needed." For full basement rebuilds, Jose led construction teams, walking customers through material selection and coordinating color choices. One reviewer appreciated that Jose flagged plumbing issues his crew couldn't address, referring them to a specialist rather than attempting work outside their expertise. The communication team, led by Araceli, maintained timeline updates and handled insurer correspondence throughout multi-phase projects.
161 reviews yield a 4.9 average rating, with customers repeatedly praising named technicians (Arminda, Jose, Araceli) and the company's ability to handle full-property restoration from packout through reconstruction. Multiple reviewers note rapid response times and communication quality as distinguishing factors.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
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| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency extraction, structural drying, and moisture detection using IICRC-certified processes to restore properties to pre-damage condition.
Smoke odor removal, soot cleanup, and structural restoration following residential or commercial fire incidents.
Professional mold detection, containment, and removal addressing fungal growth in crawlspaces, basements, and walls.
Inventory, packing, and storage of belongings during restoration, with document restoration services for water-damaged papers.
Full in-house reconstruction including drywall, flooring, painting, and bathroom renovations following damage incidents.
Certified cleanup of sewage backup, crime scenes, and biohazardous materials using proper safety protocols.
Systematic cleaning of heating and cooling ductwork to improve indoor air quality in residential and commercial properties.
Rapid deployment for storm damage, roof tarping, and board-up services to secure properties after severe weather.