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About TNT Appliance Repairs
TNT Appliance Repairs serves the Alexandria, Virginia metro area with repair services for washers, dryers, refrigerators, freezers, ovens, stovetops, cooktops, and dishwashers. The business holds a 4.2-star rating compiled from 92 customer reviews, positioning it as a moderately well-reviewed local option among appliance repair providers in the region. Based on website text, the company emphasizes licensed and insured service delivery with a no-fix-no-fee guarantee, meaning customers pay nothing if the repair cannot be completed.
This contractor differentiates itself through a straightforward pricing model and rapid diagnostic approach. Website messaging promises one call leads to fast diagnosis and expert repair, with the service guarantee explicitly stating customers incur no charges if the technician cannot resolve the issue. The company markets itself around speed and reliability rather than specialized brand certifications or proprietary repair methodologies, focusing on common household appliance categories rather than niche commercial equipment.
Customer reviews name Tyrone as a technician who has handled dryer heating element repairs, washer diagnostics, and same-day service requests. Reviewers describe positive experiences with his communication style, ability to explain repair options clearly, and professional demeanor. One reviewer noted Tyrone responded quickly to a dryer repair need and provided courteous service. Another described a positive experience with washer problem diagnosis and thorough explanation of next steps.
What Customers Say
5 of 7 named reviewers specifically praise technician Tyrone, describing him as professional, friendly, and knowledgeable. The 2 negative reviews both cite communication breakdowns, one scheduled consultation never occurred without notice, another experienced parts delays and rescheduling issues. Positive reviews consistently mention same-day response capability and clear explanations, while negative reviews highlight gaps in follow-through.
Services
Washer Repair
Diagnosis and repair for washing machine issues including drainage, spinning, and mechanical failures.
Dryer Repair
Service for dryers not heating, tumbling improperly, or making unusual noises.
Refrigerator Repair
Cooling issues, temperature control problems, and refrigerator mechanical repairs.
Freezer Repair
Freezer not cooling, frost buildup, and refrigeration system diagnostics.
Oven and Stove Repair
Cooking element replacement, temperature inconsistency, and ignition system repairs.
Cooktop Repair
Glass cooktop damage, heating element issues, and burner malfunctions.
Dishwasher Repair
Drainage problems, cleaning effectiveness issues, and leak repairs.