A-C Plus LLC

A-C Plus LLC operates as a heating contractor serving homeowners throughout Hampton, Virginia, and surrounding areas. The company holds a current rating of 2.7 stars derived from 36 customer reviews, placing it among the more modestly reviewed options in the local HVAC market. As an LLC-structured business, A-C Plus accepts service requests through third-party home warranty providers, particularly American Home Shield, for whom the company completes assigned repair tickets. Potential customers should note that this contractor does not maintain a publicly listed phone number or website, meaning engagement typically occurs through warranty channel referrals rather than direct outreach.

The available review data presents a divided service record. Melody Daniels awarded five stars after a same-day heat pump repair completed in thirty minutes, praising the technician's punctuality and having the correct part on hand. Regina Flowers similarly expressed satisfaction noting the same team resolved an issue created by a previous contractor. However, multiple reviewers documenting unresolved problems and failed callbacks characterize the lower-rated experiences, with customers reporting extended wait times for follow-up communication and incomplete diagnoses on cooling system failures.

Two named technicians appear across the review set. One reviewer credited a team member with fixing complications left by a prior service company and maintaining communication throughout the process. Another reviewer accused a technician of writing a falsified diagnostic report favoring a warranty company's position, marking it as pre-existing rather than addressing the actual malfunction. These contradictory accounts suggest service quality may depend on specific job complexity and individual technician assignment.