Avalon Townhomes

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About Avalon Townhomes
Avalon Townhomes operates as a residential rental agency in Hampton, Virginia, managing a portfolio of townhome-style apartments across the city. The community currently holds a 3.2-star rating compiled from 147 resident reviews, offering prospective tenants floor plans that include multi-bedroom options. The leasing office maintains standard weekday hours with Wednesday availability starting at 11 AM, and can be reached directly at (833) 561-1236 for those exploring housing in the Hampton area.
The property distinguishes itself through its amenity offerings and digital engagement tools, providing an eBrochure for prospective residents and maintaining both resident and applicant portals for current tenants. The community features an online photo gallery and interactive floor plan information, allowing renters to explore options before scheduling an in-person tour. These digital-first touchpoints reflect a modern approach to the rental experience.
Recent reviewers describe varied experiences with the community. One tenant recounts a positive touring interaction with a staff member who provided a detailed walkthrough of a renovated model unit, highlighting the spacious rooms and stainless steel appliances. Another notes efficient check-in during a four-bedroom viewing. However, multiple reviews cite persistent maintenance concerns including HVAC performance issues, pest control gaps, and delayed repairs, with one resident describing a two-year period without consistent air conditioning and another referencing unresolved bathroom leak problems.
What Customers Say
147 reviews yield a 3.2-star average. Three five-star reviewers praise specific staff members and renovated unit features, while two one-star reviews detail chronic maintenance failures including prolonged AC outages, pest infestations, and repair delays that required city intervention.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 11 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Townhome Leasing
Multi-bedroom rental options including four-bedroom layouts for families, with available floor plans displayed on the community website.
Community Amenities
Standard residential amenities for residents, accessible building features, and online digital resources.
Resident Portal Access
Current tenants can log in online to access rent payments, maintenance requests, and community information.
Applicant Portal
Prospective residents may apply online through a dedicated applicant login system.
Virtual Property Exploration
Interactive photo gallery and eBrochure available digitally to tour the property before an in-person visit.
In-Person Tours
Guided unit showings with staff, including access to model units showcasing renovated finishes.