Platinum Quality Air 500

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Claim This BusinessAbout Platinum Quality Air 500
Platinum Quality Air 500 keeps Hampton residents comfortable around the clock, earning a 4.6-star rating across 40 client reviews. The contractor operates from 1715 Kecoughtan Rd. and specializes in residential heating and cooling systems with a focus on indoor air quality. This locally serving company fields uniformed technicians who explain options before pricing and back their work with a satisfaction guarantee.
The company's dedication to clean air sets it apart. Technicians wear protective coverings on their boots and provide written estimates before beginning any repair. A Quality Air Evaluation normally priced at $189 comes included with the company's scheduled maintenance visits, giving homeowners insight into their system's performance. The company also offers a virtual showroom tour for customers exploring options remotely.
Positive reviewers consistently mention specific team members. Monica Hargraves described Zach arriving the same day she called, diagnosing her AC issue, and restoring cool air within an hour. Robert Tench praised Peyton for scheduling a replacement unit just days after his system failed on a Friday, with the installation crew arriving at 9:00 a.m. and finishing by 2:00 p.m. Another reviewer noted Zach providing step-by-step updates during a duct cleaning project.
What Customers Say
Four reviewers specifically name technicians Zach, Peyton, or Cary, describing prompt arrivals and efficient repairs. Three customers mention same-day or next-day service, while one reviewer notes 25 years of continued business with the company. All five-star ratings cite professional knowledge and respectful home treatment.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Summer cooling repairs, same-day diagnostics, and annual precision tune-ups with included air quality evaluation.
Heating System Service
Boiler and furnace repair including radiant heat systems, described in long-term customer reviews.
Duct Cleaning
Ductwork cleaning service referenced by a satisfied reviewer praising thorough work.
Indoor Air Quality Assessment
Quality Air Evaluation included with scheduled maintenance, analyzing household air conditions.
System Replacement & Installation
Full HVAC unit replacement with professional installation crews completing work in a single day.
Emergency Service
24-hour availability for heating and cooling emergencies, with same-day response documented in reviews.