Wilsondale Apartments
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About Wilsondale Apartments
Wilsondale Apartments sits in Hampton, Virginia, offering residential units within the city. The complex holds a 2.9-star rating drawn from 142 tenant reviews, providing a window into resident experiences at this property. The office maintains standard business hours Monday through Friday from 9 AM to 6 PM, with weekend availability closed.
The property features spacious unit layouts, though tenant feedback indicates that claimed amenities often remain unavailable or non-functional. One reviewer documented a ceiling leak persisting for six months without maintenance response, while another described ongoing issues with appliances requiring repeated repair attempts rather than replacement.
Tenant reviews consistently describe communication breakdowns with office staff. Multiple reviewers report unanswered phone calls, unreturned messages, and work orders going unaddressed for months. One tenant detailed billing discrepancies involving incorrect rent amounts and conflicting lease documents, while another described difficulties securing needed repairs within the first month of residency.
What Customers Say
142 reviews yield a 2.9-star average, with every reviewer granting just 1 star. Recurring complaints include unresolved maintenance requests, billing errors, unresponsive office staff, and unavailable or broken amenities.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
Services
Residential Leasing
Long-term apartment rentals with varying floor plans and unit sizes.
Move-In Services
New resident orientation, lease execution, and initial unit walkthrough documentation.
Rent Collection
Monthly rent processing and payment handling through the office.
Maintenance Request Processing
Submission system for repair requests and work order tracking.
Amenity Access
Access to community features including fitness center, pool, and common areas.
Parking Facilities
On-site parking options for residents and guests.
Community Events
Scheduled activities and social gatherings for residents.