Poff Air Conditioning, Heating & Refrigeration

Poff Air Conditioning, Heating & Refrigeration serves Salem, Virginia as a residential HVAC contractor holding a 4.6-star rating from 13 customer reviews. The company provides around-the-clock heating and cooling services, operating 24 hours every day including weekends and holidays. Customers in the Salem area rely on this contractor for furnace installations, heat pump replacements, air conditioning repairs, and central air system upgrades.

The contractor distinguishes itself through consistent availability for emergency calls, a trait multiple reviewers specifically acknowledge. Several customers describe receiving same-day or next-day service for urgent heating and cooling failures. The company also handles system upgrades aimed at improving energy efficiency, with one reviewer noting a new high-efficiency furnace with multi-stage fan technology reduced their gas bill while improving home comfort.

Reviewers share specific positive experiences that illustrate the company's service approach. One customer recounts how the team completed a furnace replacement within four days of the initial call, with technicians described as prompt and efficient. Another reviewer mentions the contractor successfully resized an air conditioning system from 2 tons to 2.5 tons to address cooling struggles in a home's upper floor, achieving comfortable temperatures during hot summer afternoons. A third customer notes the team provided safety information and educational context about their oil furnace during repairs.