Yeatts Heating & Air

Yeatts Heating & Air has served Salem, Virginia and surrounding communities for over a decade, building a reputation on reliable service and honest recommendations. With a near-perfect 4.8-star rating across 53 customer reviews, the company maintains 24-hour availability seven days a week, ensuring residents never face a heating or cooling emergency without options. The team operates from Salem and provides residential HVAC solutions throughout the Roanoke Valley and neighboring areas.

What distinguishes Yeatts Heating & Air from competitors is a commitment to transparent sizing and fair pricing. Multiple reviewers note that Gary does not push unnecessary upgrades, instead recommending equipment properly matched to each home is specific load requirements. One customer collected six estimates before choosing Yeatts and reported receiving the best value. The company handles complex installations, including attic placements requiring structural adjustment, and maintains relationships with major equipment manufacturers.

Customer stories from reviews illustrate the team's approach to service. When Benjamin Leeson's AC struggled during a heat wave, Austin at Yeatts squeezed him into a cancelled appointment the same day, completing repairs within an hour and then walking him through troubleshooting steps to avoid future service calls. For Valerie Garner, technicians installed a Carrier A/C and gas furnace in a challenging attic space, carefully removing and replacing trimwork for a seamless result. Customers consistently describe the crew as courteous, punctual, and thorough with cleanup.