Donovan & Jorgenson - West Allis

Donovan & Jorgenson operates as a licensed HVAC contractor serving West Allis, Wisconsin with heating and cooling solutions. The company holds strong local roots with 71 customer reviews generating a 4.7-star rating, reflecting consistent service quality across the community. Their team handles furnace installations, boiler repairs, and air conditioning replacements for residential properties throughout the Milwaukee metro area, including neighboring cities like Wauwatosa and Greenfield.

What distinguishes Donovan & Jorgenson from competing contractors is their transparent pricing structure and customer-friendly policies. New customers receive a $40 service discount, and the company does not charge the $90 trip fees common among area competitors. Their technicians include filters and supplies in standard service calls rather than tacking on additional charges. The company coordinates seamlessly with subcontractors for chimney and electrical work on full system installations, managing complex projects so homeowners avoid juggling multiple contractors.

Customer reviews highlight specific technicians who deliver exceptional service. Will earned praise for outstanding furnace tune-up work that saved a customer significant money compared to another contractor's estimate. AJ impressed a homeowner by thoroughly explaining boiler issues and resolving a minor problem during routine cleaning. When a customer's boiler failed and two other HVAC companies couldn't diagnose the issue, Donovan & Jorgenson restored heat quickly. Multiple reviewers mention same-day service responses and commend office staff member Kayla for going above and beyond to coordinate after-hours dispatches during cold weather emergencies.