Sundberg America - Appliance and HVAC Parts

Sundberg America - Appliance and HVAC Parts operates as a parts supplier in West Allis, Wisconsin, serving the greater Milwaukee metro area including Wauwatosa, Greenfield, and New Berlin. The business maintains a retail storefront at 9919 S. Lisbon Street, Suite 6, offering walk-in counter service Monday through Friday from 8 AM to 5 PM, with Saturday hours from 9 AM to 1 PM. With a rating of 3.2 stars across 73 customer reviews, the shop has generated mixed feedback, with some buyers praising the availability of hard-to-find components for older appliances and others expressing frustration over pricing and customer service interactions.

The parts supplier differentiates itself through specialized inventory for discontinued and vintage appliance models, particularly dryer igniters and control boards that have vanished from mainstream distribution channels. The store carries genuine OEM components rather than aftermarket alternatives, including porcelain-lined igniters that reviewers note outperform cheaper plastic substitutes found online. This focus on quality replacements for aging equipment serves homeowners and landlords maintaining washers, dryers, and ovens that manufacturers no longer support.

Customer experiences at Sundberg America reveal a service model built around in-person parts identification, though wait times and staff engagement have drawn criticism. One reviewer described locating a dryer igniter on the shelf that other retailers had discontinued, while another recounted a $200 quote for control boards that prompted them to purchase directly from the manufacturer instead. A third customer noted the team located a specific part faster than the reviewer's own research, underscoring the shop's inventory knowledge despite inconsistent service delivery.