Appliance Professionals Parts and Service

Appliance Professionals Parts and Service operates as a locally owned appliance parts supplier and in-home repair provider in Crestwood, Kentucky, serving the greater Louisville and Oldham County area. The business maintains a 4.8-star rating from 125 customer reviews, reflecting consistent service quality across residential appliance needs. Located at 7311 Highway 329 in Crestwood, the company operates Monday through Friday with extended hours to accommodate homeowner schedules. Their dual-focus model combines quality appliance parts sourcing with professional repair services, providing a single point of contact for both DIY customers purchasing components and homeowners scheduling in-home technician visits.

What distinguishes Appliance Professionals from typical appliance repair options is their commitment to competitive parts pricing and transparent service terms. The business offers a $149 diagnostic fee with upfront quoting before repair work begins, ensuring homeowners understand costs before labor starts. Same-day and next-day appointment availability addresses urgent situations without requiring emergency premium charges. All parts are tested before sale, whether sourced from Whirlpool, GE, LG, Samsung, Maytag, or other major brands, giving customers confidence in component reliability without paying full OEM replacement costs.

Customer reviews highlight specific technicians handling urgent situations. When Wendy Pefferson's dishwasher stopped running entirely, technician Lamar provided same-day availability and transparent communication about repair costs before proceeding. Kristen's dryer required immediate attention, and Mason completed same-day repair returning functionality quickly. Daniel DeYoung described how the team serviced his refrigerator proactively before the problem escalated, preventing unnecessary replacement costs. Bridge Crosser noted the company diagnosed a refrigerator issue that a previous contractor could not resolve, praising their technical knowledge over initial low-cost options that ultimately failed.