Mel Crump Services

Mel Crump Services operates as a licensed plumbing contractor in Crestwood, Kentucky, backed by 24 client reviews that collectively award the business a 4.5-star rating. The team handles residential plumbing needs throughout the greater Jefferson County area, serving homeowners in surrounding communities like La Grange, Buckner, and Prospect. Owner Mel Crump leads a crew that includes technicians Kris, Jerry, and Chris, each mentioned positively in client feedback for their professionalism and thorough approach to diagnosing and resolving plumbing problems.

This contractor differentiates itself through a commitment to transparent pricing and unnecessary upsells. Reviewers consistently note that the team explains options clearly and recommends only repairs genuinely needed, a sentiment echoed across multiple five-star testimonials. The business also stands behind its work with follow-up visits included at no additional cost, demonstrating confidence in the quality of service provided.

Homeowners sharing their experiences highlight specific technicians and the scenarios they resolved. Michelle G. described how Kris and his team returned the same evening after a child's toy caused a toilet blockage, arriving at 9pm without hesitation to ensure the problem was fully resolved. Sam Rice praised Mel, Jerry, and Chris for coordinating a new drain line installation efficiently, noting the collaborative effort and expertise that ensured the work was completed correctly. Babs BaW. mentioned Jerry by name, calling the price for multiple plumbing repairs absolutely reasonable while emphasizing that every team member listened attentively to her concerns.