Griffin Plumbing & Piping
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Griffin Plumbing & Piping
Griffin Plumbing & Piping operates as a licensed plumber in Crestwood, Kentucky, delivering around-the-clock service to homeowners across the greater Louisville metropolitan area and surrounding Oldham County communities. With a rating of 3.9 stars derived from 25 customer reviews, the company has built a presence in the region responding to both scheduled maintenance requests and urgent plumbing emergencies. The business maintains 24-hour availability seven days a week, enabling householders to reach qualified technicians whenever pipe failures or water heater issues arise without waiting until standard business hours.
What distinguishes Griffin Plumbing from neighboring contractors stems from their approach to service delivery rather than manufacturer partnerships or specialized equipment lines. Reviewers consistently highlight technician Kevin, noting his practice of explaining repair options and demonstrating preventive maintenance steps to help homeowners avoid future problems. The team arrives prepared to work with existing infrastructure, upgrading components like copper supply lines to modern flexible materials with accessible shutoff valves when completing repairs. This forward-thinking adjustment reflects a service philosophy aimed at long-term reliability rather than temporary fixes.
Customer experiences reveal specific scenarios where Griffin Plumbing responded with remarkable speed. During a Friday evening crisis involving a failed sump pump and backing up kitchen sink with 14 dinner guests arriving that night, the company returned a call within 15 minutes and had a plumber on-site within an hour. In another instance, a caller described hearing running water beneath their home with a copper pipe leak they could not access; Griffin arrived Monday afternoon despite the Friday-afternoon request and completed the repair within three hours. Technicians Charles and Kevin have both earned repeat-call mentions from satisfied reviewers praising their politeness, skill, and transparent pricing.
What Customers Say
Twenty-five reviews produce a 4.0 average rating, with five-star feedback dominating the dataset. Emergency response time appears prominently across positive reviews, with multiple customers reporting arrival within one hour of their call. Technicians Kevin and Charles receive direct name recognition in favorable reviews, while a single one-star review cites customer service and communication lapses regarding parts ordering and follow-up calls.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repair
Round-the-clock response for burst pipes, major leaks, and sudden water heater failures requiring immediate attention.
Water Line Replacement
Repair or upgrade of interior water supply lines including older copper pipes converted to modern flexible materials with accessible shutoff valves.
Leak Detection and Repair
Diagnosis and fixing of hidden leaks beneath homes, in crawlspaces, or within walls, including difficult-to-reach copper pipe damage.
Sump Pump Service
Repair or replacement of basement sump pump systems that have failed, preventing water backup during heavy rain.
Kitchen Sink Repair
Resolution of sink drainage problems, including backups and pipe issues affecting kitchen plumbing.
Outdoor Faucet Repair
Replacement and repair of exterior spigots, lawn faucets, and outdoor water outlets for residential properties.
Water Heater Service
Assessment and repair of traditional water heater units, with guidance on repair versus replacement decisions.